Erika Vazquez
Lacombe,LA
Summary
Dynamic and detail-oriented professional with extensive experience at MedSouth Record Management, excelling in managing medical records with strict adherence to HIPAA regulations. Proven ability to collaborate effectively in teams while delivering exceptional customer service. Skilled in deep cleaning and maintaining sanitary environments, ensuring comfort and safety in all settings.
Overview
14
14
years of professional experience
Work History
Housekeeper
Two Maids Franchising
08.2024 - Current
- Disinfected and mopped bathrooms to keep homes and offices sanitary and clean.
- Cleaned rooms by vacuuming and mopping floors, making beds, and dusting.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
ROI Specialist
MedSouth Record Management
12.2021 - 08.2024
- Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in managing sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Printed and photocopied documents to provide patients with copies of medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
- Tracked and monitored requests for medical records release.
- Followed exact procedures for handling transfers and other releases of medical records.
Senior Technician
The Blood Center
07.2017 - 01.2022
- Monitored and enforced safety measures to mitigate hazards.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Oversee other employees to make sure all daily jobs are done.
- Work independently or with a team.
- Answering multiline phones.
- Relay detailed communication to incoming shift workers.
- Made multiple products using a centrifuge.
- Distributed needed products to hospitals.
Print Supervisor
Office Depot Inc
09.2011 - 05.2016
- Assisted sales representatives in estimating costs for custom printing projects accurately and promptly, aiding in securing new business deals.
- Coordinated with team members to ensure timely completion of printing projects, meeting customer deadlines.
- Resolved customer complaints promptly by addressing their concerns and providing solutions that met their needs.
- Trained new employees on best practices in print production, fostering a knowledgeable and skilled workforce.
- Conducted inventory management to maintain adequate stock levels, preventing delays in print production.
- Developed strong relationships with key clients through excellent communication skills and consistent follow-ups, ensuring repeat business opportunities.
- Collaborated with design teams to optimize artwork for print, ensuring high-quality results for clients.
- Executed client orders on time to prevent backlogs and delays.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Proofed all job orders, securing client approval prior to production.
- Reviewed completed orders for quality and accuracy.
- Maintained register during make-ready and productions processes.
- Produced high-quality brochures, flyers, four-color artwork and mailers.
Education
Associate of Science -
Delgado Community College
New Orleans, LASkills
- Teamwork
- Housekeeping
- Customer service-focused
- Workload management
- Deep cleaning expertise
- HIPAA compliance
- Data entry
- Records management
- Safety
- Multitasking and organization
Languages
English
Native or Bilingual
Timeline
Housekeeper
Two Maids Franchising
08.2024 - Current
ROI Specialist
MedSouth Record Management
12.2021 - 08.2024
Senior Technician
The Blood Center
07.2017 - 01.2022
Print Supervisor
Office Depot Inc
09.2011 - 05.2016
Associate of Science -
Delgado Community College
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