Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Store Manager
Hibbetts Sports
Vidalia
04.2022 - 04.2025
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Monitored inventory levels and placed orders to restock shelves.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Managed inventory tracking and physical inventory counts to minimize loss.
Evaluated store performance and incorporated feedback to implement improvement plans.
Prepared staff work schedules and assigned team members to specific duties.
Delivery Specialist
E&L Delivery Services
Natchez
05.2020 - 04.2022
Managed daily delivery operations to ensure timely and accurate deliveries of goods.
Responded quickly to any changes or unexpected delays during deliveries.
Maintained records of shipments and invoices for tracking purposes.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Processed orders accurately according to customer requirements.
Warehouse Worker
FedEx
Baton Rouge
12.2019 - 04.2020
Business Development Specialist
North American Automotive Group
Baton Rouge
01.2016 - 12.2019
Motivated sales team and generated engagement by hosting team-building events.
Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
Identified business prospects through cold calling, networking, marketing and database leads.
Provided assistance to prospective clients to encourage high level of customer service.
Identified customer needs by asking questions and advising on best solutions.