Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Constantine

New Orleans

Summary


Serviced-focused General Manager with 15 years of experience-dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

12
12
years of professional experience

Work History

General Manager

Q Clothier/Rye51
12.2023 - 08.2024
  • Oversee daily operations, ensuring seamless workflows and optimal resource allocation.
  • Implement strategic initiatives, resulting in measurable improvements in efficiency and customer satisfaction.
  • Lead a team of 4 staff members, fostering a collaborative and high-performance culture. Develop and execute plans to achieve business goals, driving significant revenue growth.

Store Director

Billy Reid
03.2019 - 11.2023
  • Led the restructuring of the store team, enhancing productivity and morale.
  • Implemented new training programs, resulting in measurable improvements in customer service.
  • Optimized staff scheduling, reducing labor costs while maintaining service quality.
  • Fostered a collaborative environment, increasing team cohesion and efficiency.
  • Analyzed performance metrics, driving continuous improvements in sales and operations.

Sales Manager

The Collaborative Companies
12.2016 - 02.2019

Sales Associate

Shreve, Crump & Low Jewelers
01.2016 - 12.2016

specialized in watch sales working with multiple brands such as IWC, A. Lange & Sohne, Jaeger Le Coultre & Nomos.

Boutique Manager

Les Bijoux Fine Jewelers
01.2013 - 10.2015
  • Worked with brands such as Van Cleef & Arpels, A. Lange & Sohne, Hublot and Panerai.

Education

BA - Sociology

Florida Atlantic University
05.2014

Skills

  • Client relationship management
  • Team Leadership
  • Management
  • Inventory Management
  • Sales
  • Visual Merchandising
  • Branding
  • Communication skills
  • Sales planning and implementation
  • Customer retention

Timeline

General Manager

Q Clothier/Rye51
12.2023 - 08.2024

Store Director

Billy Reid
03.2019 - 11.2023

Sales Manager

The Collaborative Companies
12.2016 - 02.2019

Sales Associate

Shreve, Crump & Low Jewelers
01.2016 - 12.2016

Boutique Manager

Les Bijoux Fine Jewelers
01.2013 - 10.2015

BA - Sociology

Florida Atlantic University
Erin Constantine