Erin Krantz
Slidell
Summary
Versatile professional skilled in customer service, data entry, and team training. Strong background in managing inventory and ensuring smooth operations across various settings. Ready to leverage diverse experiences to support a dedicated team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Luncheon Techincian
St. Tammany Parish School Board
Slidell
01.2022 - Current
- Prepared and cooked diverse lunch menu items, ensuring quality and consistency.
- Maintained cleanliness and organization in kitchen and work areas to support efficient operations.
- Trained new kitchen staff on proper cooking techniques and standards.
- Managed inventory to ensure availability of ingredients for daily menu requirements.
Registration Receptionist
Ochsner Health Center
Covington & Slidell
08.2011 - 10.2013
- Greeted patients and checked them into appointments using Epic software, verifying geographical and insurance information to enhance patient experience.
- Scheduled appointments, answered phones, processed co-pays and payments, and facilitated communication between patients and nurses/staff to ensure smooth operations.
- Ochsner Health Center provides healthcare services in Covington & Slidell, LA.
Receptionist
Faust Veterinary Hospital
Slidell
04.2005 - 08.2011
- Greeted clients, answered multi-line phone, scheduled appointments, performed data entry using Cornerstone software, prepared and filed charts, processed transactions, and managed inventory sales.
- Delivered veterinary services at Faust Veterinary Hospital in Slidell, LA.
- Greeted clients warmly and guided them through appointment check-in process.
- Managed multi-line phone system to schedule appointments and answer inquiries.
- Maintained cleanliness and organization of reception area for welcoming environment.
Waitress
Dinner Bell
Slidell
10.2002 - 01.2003
- Greeted and seated customers, answered phone inquiries, took food orders, managed cash register, and maintained cleanliness of dining area.
- Dinner Bell is a dining establishment located in Slidell, LA.
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shift.
Front Desk Receptionist
Slidell Athletic Club
Slidell
06.2001 - 07.2002
- Greeted members, answered multi-line phone, handled cash register, performed data entry for membership information, and maintained cleanliness of equipment.
- Slidell Athletic Club is a fitness center located in Slidell, LA.
- Greeted members and guests, ensuring a welcoming atmosphere at the front desk.
- Managed member check-ins and registrations efficiently for smooth facility access.
- Answered phone calls, providing information about services and class schedules.
Education
Certificate - Medical Coding
Northshore Technical Community College
Lacombe, LA01-2026
Delgado Community College
Slidell, LA01-2004
High School Diploma -
Slidell High School
Slidell, LA01-2000
Skills
- Medical coding
- IDC-10-CM Coding
- CPT Coding
- HCPCS Coding
- EPIC charting
- Clinical documentation
- Patient interaction
- Supply chain coordination
- Workflow optimization
- Problem solving
- Time management
- Communication skills
- Staff development
Certification
- CPC-A
Timeline
Luncheon Techincian
St. Tammany Parish School Board
01.2022 - Current
Registration Receptionist
Ochsner Health Center
08.2011 - 10.2013
Receptionist
Faust Veterinary Hospital
04.2005 - 08.2011
Waitress
Dinner Bell
10.2002 - 01.2003
Front Desk Receptionist
Slidell Athletic Club
06.2001 - 07.2002
Certificate - Medical Coding
Northshore Technical Community College
Delgado Community College
High School Diploma -
Slidell High School