Erin Martin
DeRidder
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
The Eye Clinic
02.2021 - Current
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Documented patient medical history and information utilizing both MedFlow and EyeMD with commitment to accuracy.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Enhanced patient comfort during procedures by providing clear instructions and compassionate support throughout their visit.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Educated patients on proper contact lens care and usage, promoting optimal eye health over time.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Measured and recorded visual acuity and color vision testing.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Identified issues during preliminary exam and addressed concerns with physician.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Personal Injury Legal Assistant
John M. Welborn, III, Attorney at Law
11.2018 - 08.2020
- Managed more than 150 client cases and associated files
- Maintained communication with clients, insurance adjusters, and outside attorneys
- Tracked down information and documents to complete cases, i.e. crash reports, declaration pages, medical records/billing, EOBs, etc
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Receptionist
Lestage & Andrews, LLC
06.2018 - 08.2018
- Organized and maintained client files both chronologically and alphabetically
- Managed incoming client calls and scheduled subsequent office visits, phone consults and upcoming court dates
- Handled cash transactions and maintained sales and payments records accurately using QuickBooks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Benefits Consultant
Aflac
01.2017 - 03.2018
- Advised clients across three states on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Conducted thorough benefits audits to ensure compliance with federal, state, and local regulations.
- Maintained customer relations by filing claims and providing product knowledge for a vast array of clients
Education
No Degree - Elementary Education
McNeese State University
Lake Charles, LAHigh School Diploma -
DeRidder High School
DeRidder, LA05.1998
Skills
- Organized
- Client/Customer rapport
- Team player
- Fast learner
- Detail oriented
- Creative
- Motivation and Initiative
- Multitasking
- Multitasking Abilities
- Adaptability and Flexibility
- Electronic Health Records
- Medical Terminology
References
- Pearl Menard ?
- Justin Rangel ?
- Melissa Jeane, Friend, 337-353-8406
Professionalreferences
- Dr. Primeaux ?
- Dr. East ?
- Amanda Burleigh ?
Certification
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Timeline
Certified Ophthalmic Assistant
The Eye Clinic
02.2021 - Current
Personal Injury Legal Assistant
John M. Welborn, III, Attorney at Law
11.2018 - 08.2020
Receptionist
Lestage & Andrews, LLC
06.2018 - 08.2018
Benefits Consultant
Aflac
01.2017 - 03.2018
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
No Degree - Elementary Education
McNeese State University
High School Diploma -
DeRidder High School
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