Ervin Crain
Angie
Summary
Dynamic professional with a proven track record at Florida Parish Juvenile Detention Center, excelling in relationship-building and problem-solving. Known for enhancing client satisfaction and streamlining processes. Self-directed and organized, proficient in Microsoft Word, with a commitment to fostering collaborative environments and ensuring safety in high-pressure situations.
Overview
13
13
years of professional experience
Work History
JDS
Florida Parish Juvenile Detention Center
09.2021 - Current
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Correctional Officer Sergeant
Rayburn Correctional Center
03.2016 - 03.2021
- Supervised over 180 Inmates and offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Coordinated responses to emergency situations arising in different prison locations.
- Handled inmate counts and searches for missing inmates.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Security Guard
Vinson Security
09.2012 - 03.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Associate of Arts - Office System Technology
Louisiana Technical College Region 9
Bogalusa, LA05-2013
Skills
- Self-Directed
- Organization and time management
- Microsoft Word
Timeline
JDS
Florida Parish Juvenile Detention Center
09.2021 - Current
Correctional Officer Sergeant
Rayburn Correctional Center
03.2016 - 03.2021
Security Guard
Vinson Security
09.2012 - 03.2016
Associate of Arts - Office System Technology
Louisiana Technical College Region 9
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