ETOYCE DAVIS
Winnfield
Summary
Accomplished Site Manager with a proven track record at Metro One Loss Prevention Services Group, enhancing client satisfaction through effective team leadership and customer relationship management. Skilled in emergency response and problem-solving, I significantly reduced safety incidents and improved operational efficiency. Expert in MS Office, Track and Kronos, adept at driving projects to completion with a keen focus on quality assurance and cost savings.
Overview
6
6
years of professional experience
Work History
Site Manager
Metro One Loss Prevention Services Group
4537 Hwy. 480 Campti, LA. 71411
04.2023 - Current
- Oversaw all daily security, medical and office operations for both Metro One employees and client (International Paper, Red River Mill)
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Reduced safety incidents by enforcing strict adherence to safety protocols and increased security presence.
- Performed physicals and hearing test for all client employees.
- Provided AHA cpr training to all client employees.
- Oversaw employee attendance records, compliance records.
- Assisted with recruitment, interviewing, and training of new hires.
- Monitored, coached, and supervised team of (32) employees in (2) years.
- Improved client satisfaction with timely project completion through effective communication, coordination among team members and adherence to new policies.
Emergancy Medical Technician (EMT)
Red River Parish EMS
Coushatta, LA
04.2019 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted paramedics in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Conducted comprehensive equipment calibration checks, ensuring consistent performance levels across all testing instruments used within the facility.
Education
Certificate - Emergency Medicine
Louisiana Delta Community College, Winnsboro,LA
Winnsboro, LA05-2007
Skills
- Team leadership
- Site inspection and management
- Problem-solving / Conflict resolution
- Quality assurance
- Customer relationship management
- MS office
- Kronos
- Track
- Budgeting and cost savings
- Emergency response
Timeline
Site Manager
Metro One Loss Prevention Services Group
04.2023 - Current
Emergancy Medical Technician (EMT)
Red River Parish EMS
04.2019 - Current
Certificate - Emergency Medicine
Louisiana Delta Community College, Winnsboro,LA