Eunice Lemons
Keithville
Summary
Detail-oriented property manager with expertise in lease administration and tenant relations. Proven ability to resolve conflicts and enhance community engagement through effective communication strategies and meticulous property inspections, driving tenant satisfaction and retention.
Overview
2
2
years of professional experience
Work History
Resident Relations Manager
New Zion Apartments
Shreveport, LA
01.2026 - Current
- Assisted in onboarding new residents, ensuring a smooth transition into the community.
- Responded to resident inquiries and concerns, providing timely and efficient support.
- Coordinated resident events, fostering a sense of community engagement and participation.
- Maintained accurate records of resident interactions, enhancing communication and service quality.
- Implemented conflict resolution strategies when necessary, mediating disputes between residents while maintaining professional boundaries.
Property Manager
New Zion Apartments
Shreveport, LA
01.2025 - 01.2026
- Coordinated tenant move-ins and move-outs, ensuring adherence to lease agreements and occupancy policies.
- Assisted in managing property maintenance requests, effectively resolving issues for residents.
- Conducted regular property inspections to maintain quality standards and identify areas for improvement.
- Supported rent collection processes, ensuring timely payments and accurate record-keeping.
- Implemented marketing strategies to enhance property visibility and attract prospective tenants.
- Maintained compliance with housing regulations, contributing to a safe and secure community atmosphere.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager
Elshaddai/ Saint James
Dallas, TX
03.2024 - 09.2024
- Communicated with tenants regarding community events and updates, fostering a positive living environment.
- Collaborated with vendors for maintenance services, negotiating contracts to optimize service delivery.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Compliance Specialist
Garden City Apartments
Houston, TX
09.2023 - 03.2024
- Conducted regular audits to ensure compliance with housing regulations and company policies.
- Assisted in the development of compliance training materials for staff education.
- Reviewed tenant applications to verify adherence to fair housing laws and standards.
- Collaborated with management to implement effective risk management strategies.
- Monitored changes in local and federal regulations impacting property management operations.
- Supported internal investigations related to compliance issues, promoting ethical practices within the organization.
Education
High School Diploma -
Southwood High School
Shreveport, LASkills
- Fair housing regulations
- Property management
- Lease administration
- Property inspections
- Rent collection
- Complaint handling
Timeline
Resident Relations Manager
New Zion Apartments
01.2026 - Current
Property Manager
New Zion Apartments
01.2025 - 01.2026
Property Manager
Elshaddai/ Saint James
03.2024 - 09.2024
Compliance Specialist
Garden City Apartments
09.2023 - 03.2024
High School Diploma -
Southwood High School