Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eva Artiaga

Denham Springs

Summary

Dynamic and results-driven Shift Leader at KBS with proven team leadership and problem-solving skills. Enhanced operational efficiency through effective staff training and inventory management. Recognized for maintaining high safety standards and fostering a positive work environment, contributing to improved employee performance and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Shift Leader

KBS
03.2021 - 03.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Kitchen Supervisor

Brothers Petroleum
02.2019 - 05.2020
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Implemented staff training programs that improved kitchen operation speeds.

Floor Supervisor

Aramark
01.2007 - 12.2018
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
  • Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Seven Day Adventist School
Honduras

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Staff supervision
  • Goal setting and tracking
  • Inventory counts

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

KBS
03.2021 - 03.2025

Kitchen Supervisor

Brothers Petroleum
02.2019 - 05.2020

Floor Supervisor

Aramark
01.2007 - 12.2018

Seven Day Adventist School

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Eva Artiaga