Enjoy participating in Sports for overall physical and mental well-being Team Sports, high-Intensity Interval training, I participate in various sports activities for physical activity, camaraderie, and personal growth Gym Workouts, Passionate about balancing physical health with mental and emotional wellness, Committed to improving personal fitness through regular participation in Pickleball, golf, and more
Evan Frank
Houma
Summary
Dynamic Customer Service Representative with a proven track record at Cart Kings, excelling in conflict resolution and customer relations. Leveraged critical thinking and active listening to enhance service quality, resulting in increased customer loyalty. Proficient in data entry and maintaining professionalism under pressure, ensuring satisfactory outcomes for both clients and the organization.
Hardworking employee enthusiastic about learning whatever you put in front me. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Representative
Cart Kings
Thibodaux
10.2025 - Current
- Developed strong customer relationships to enhance client retention and loyalty.
- Conducted market research to identify trends and customer needs, informing sales strategies.
- Collaborated with marketing team to create promotional materials that increased product visibility.
- Utilized CRM software to track sales performance and manage customer interactions effectively.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Retail Sales Associate Cashier
Ellendale Country Club
Houma, LA
08.2021 - 09.2025
- Assisted customers with inquiries and resolved issues effectively.
- Learned operational procedures to support team objectives and enhance service quality.
- Collaborated with team members to streamline communication and improve customer satisfaction.
- Maintained knowledge of products and services to assist customers accurately.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Science - General Studies
Nicholls State University
Thibodaux, LA12.2025
Skills
- Customer service
- Critical thinking
- Professional telephone demeanor
- Computer proficiency
- Active listening
- Data entry
- Sales expertise
- Customer relations
- Customer relationship building
- Relationship building
- Communication Skills
Accomplishments
- Achieved success trading through years of learning about how markets move.
- Over 3 years of experience in US markets
- Thousands of dollars in profits made
Interests
Timeline
Sales Representative
Cart Kings
10.2025 - Current
Retail Sales Associate Cashier
Ellendale Country Club
08.2021 - 09.2025
Associate of Science - General Studies
Nicholls State University