Summary
Overview
Work History
Education
Skills
Websites
Certification
Awarded Life Saving Award in 2018
Languages
Timeline
Generic

Evan Lacross

Rayne

Summary

Dynamic Information Technology Specialist with a proven track record at Progressive Tractor & Implement, excelling in end user support and hardware installations. Adept at problem-solving and managing complex network infrastructures, I consistently deliver effective solutions while adhering to company policies and enhancing operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

Progressive Tractor & Implement
12.2023 - Current
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Managed high levels of call flow and responded to technical support needs.
  • Installed and configured network printers and other peripheral devices.
  • Diagnosed and resolved hardware and software issues.

Fiber Optic Technician

OnTrac
03.2023 - 12.2023
  • Coordinated installation of new users and relocations of existing users.
  • Responded to service requests during and after business hours.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.

Police Officer

Duson Police Department
01.2022 - 03.2023
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Answered emergency calls for help from citizens and business owners.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Utility Pole Inspection Laborer

Osmose Utility Services
08.2021 - 12.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used variety of hand and power tools to complete tasks.
  • Utilized different treatment methods to treat wooden utility poles.

Fiber Lineman

Shelton Energy Solutions
01.2021 - 04.2021
  • Installed main fiber lines on utility poles.
  • Utilized multiple hand and power tools.
  • Climbed utility poles using climbing gear.
  • Worked from bucket trucks.
  • Followed all safety protocols and regulations while working at height and around live electricity.

Police Sergeant

Breaux Bridge Police Department
04.2017 - 02.2019
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
  • Developed and maintained positive relationships with community members.
  • Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
  • Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Answered emergency calls for help from citizens and business owners.

Police Officer

Ville Platte Police Department
02.2016 - 04.2017
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Answered emergency calls for help from citizens and business owners.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Education

High School Diploma -

Pine Prairie High School
Pine Prairie, LA
05-2015

Skills

  • End user support
  • Hardware installations
  • Network infrastructure updates
  • Company policy adherence
  • Software updates
  • Hardware updates
  • Problem-solving skills

Websites

Certification

  • P.O.S.T Certified- St. Martin Regional Training Academy 2017
  • Peer Support-2022

Awarded Life Saving Award in 2018

In 2018, I, along with my shift partner, responded to a medical call where a man was experiencing a heart attack. Once we arrived on scene, we began performing CPR and working alongside paramedics. Due to our quick response and action, the mans heart began working again and he was transported to the hospital. For our actions, we were presented with Live Saving Awards. 

Languages

English
Native or Bilingual

Timeline

Information Technology Specialist

Progressive Tractor & Implement
12.2023 - Current

Fiber Optic Technician

OnTrac
03.2023 - 12.2023

Police Officer

Duson Police Department
01.2022 - 03.2023

Utility Pole Inspection Laborer

Osmose Utility Services
08.2021 - 12.2021

Fiber Lineman

Shelton Energy Solutions
01.2021 - 04.2021

Police Sergeant

Breaux Bridge Police Department
04.2017 - 02.2019

Police Officer

Ville Platte Police Department
02.2016 - 04.2017

High School Diploma -

Pine Prairie High School

Similar Profiles

CREATE PROFILE
Evan Lacross