Detail-oriented professional skilled in project management, medical billing, and data entry. Successfully managed client demographics and insurance payments, contributing to enhanced operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Client Relations Specialist (Remote)
Conduent
Baton Rouge
09.2022 - 02.2025
Collected, verified, recorded, and processed client demographics, insurance payments, and referral information.
Answered inbound calls, chats and emails to facilitate customer service.
Managed customer accounts and updated information in the CRM system.
Administrative Assistant
Tiger Honda
Baton Rouge
12.2019 - 02.2022
Processed incoming invoices and ensured documentation accuracy for financial records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.