Ewomazino Inisiagho
Executive Assistant
Lagos
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Executive Assistant
EStream Networks
10.2023 - Current
- Received inbound calls from customers seeking assistance and guidance
- Initiated outbound calls to address inquiries and provide follow-up support
- Managed customer complaints and requests promptly and effectively
- Executed retention and renewal tasks to uphold client satisfaction and loyalty
- Identified customer needs through attentive listening and communication
- Provided tailored solutions to meet customer requirements and ensure satisfaction
- Conducted level 1 troubleshooting with customers to resolve issues efficiently and enhance service delivery
- Preparation of presentations and reports
- Developed and maintained databases and reports.
Executive Assistant
Zinkop Limited
02.2022 - 09.2023
- Coordinated daily schedules, appointments, and social engagements
- Managed household staff, including hiring, training, and supervision
- Arranged travel, accommodations, and itineraries
- Handled correspondence, email, and phone calls.
Executive Assistant
JoasyPen
04.2020 - 01.2022
- Manage complex calendars, coordinate meetings, and arrange domestic and international travel for CEO and senior executives
- Develop and implement administrative processes, resulting in a 30% increase in productivity
- Prepare and distribute meeting materials, minutes, and action items
- Collaborate with senior management to prepare presentations, reports, and proposals
- Maintain confidentiality and handle sensitive information with discretion
- Provided administrative support to a team of 10 executives, including calendar management, travel coordination, and correspondence
- Coordinated and executed corporate events, conferences, and meetings
- Developed and maintained spreadsheets, databases, and reports
- Managed office supplies, inventory, and vendor relationships.
Education
Bachelor's Degree in History - undefined
University of Benin
08.2018 - 05.2023
Skills
Microsoft Office (Word, Excel, Splynx, Outlook)Google Suite (Gmail, Google Drive, Google Calendar)SplynxProject managementTime managementCommunication and interpersonal skillsConfidentiality and discretion
Timeline
Executive Assistant
EStream Networks
10.2023 - Current
Executive Assistant
Zinkop Limited
02.2022 - 09.2023
Executive Assistant
JoasyPen
04.2020 - 01.2022
Bachelor's Degree in History - undefined
University of Benin
08.2018 - 05.2023