Faith Trackling
Baton Rouge
Summary
Criminal Justice graduate with a minor in Psychology and professional experience in sales, customer service, and management. Skilled in team leadership, communication, conflict resolution, and fast-paced operations. Seeking opportunities in law enforcement, corrections, victim services, or related fields where strong interpersonal, organizational, and problem-solving skills can contribute to public safety and community support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Amazon
Baton Rouge, LA
02.2025 - 05.2026
- Trained in box handling, induct, and stow operations to support warehouse efficiency and productivity goals
- Experienced using Slack for team communication and coordinating daily operational tasks in fast-paced environments
- Assisted with (PG) responsibilities, supporting workflow management and team performance
- Worked alongside dispatch teams and drivers to ensure accurate, timely, and organized deliveries
- Maintained safety standards while adapting quick to high-volume workloads and changing operational demands
Associate
Nordstrom Rack
Baton Rouge, LA
01.2024 - 01.2025
- Managed retail transactions accurately while handling cash and providing correct change to customers
- Promoted and assisted customers with credit card applications and membership enrollments to support sales goals
- Delivered professional customer service in a fast-paced retail environment
- Experienced in operating POS systems and processing purchases, returns, and exchanges efficiently
- Assisted with inventory management, stock organization, and backroom operations to support efficient store performance
Team Leader
SkyZone Entertainment
Baton Rouge, LA
08.2022 - 11.2023
- Handled cash management, balanced registers, and prepared deposits accurately
- Operated POS systems to process transactions and assist customers efficiently
- Managed secure cash deposits through Loomis while following company procedures
- Trained and onboarded new team members on company policies, procedures, and safety protocols to ensure a safe and efficient work environment
- Assisted in multiple operational stations to maintain smooth workflow, provide optimal coverage, and meet daily production and customer service goals
- Evaluated employee performance, provided mentorship, and supported team development to improve overall productivity and workplace effectiveness
- Built professional relationships with team members to encourage communication, teamwork, and quick resolution of workplace issues
Sales Associate
SkyZone Entertainment
Baton Rouge, LA
04.2021 - 07.2022
- Assisted customers in selecting products and services to enhance their experience.
- Maintained knowledge of promotions, events, and park safety protocols.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to ensure smooth operation during peak hours.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Explained features and advantages of membership products, selling techniques and company procedures
Associate
TDP
Baton Rouge, LA
04.2020 - 07.2020
- Team Work
- Packaged food in boxes
- Wrapped boxes safely and efficiently
- Took out trash
Education
Bachelor of Science - Criminal Justice
Southern University And A&M College
Baton Rouge, LA05-2026
High School Diploma -
Tara High School
Baton Rouge, LA05-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Cash handling
- Decision-making
- Critical thinking & problem solving
- Microsoft Word, Powerpoint, Google Docs
- Case Documentation
- Behavioral observation & Assessment
Certification
CPR Certified
Timeline
Associate
Amazon
02.2025 - 05.2026
Associate
Nordstrom Rack
01.2024 - 01.2025
Team Leader
SkyZone Entertainment
08.2022 - 11.2023
Sales Associate
SkyZone Entertainment
04.2021 - 07.2022
Associate
TDP
04.2020 - 07.2020
Bachelor of Science - Criminal Justice
Southern University And A&M College
High School Diploma -
Tara High School