Fallon Lamkin

• Trained employees in essential job functions.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
• Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
• Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.

Managed customer interactions to ensure seamless event execution. customer relations, member satisfaction