Outgoing Barista Shift Manager with over one year of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning, and training employees.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
7Brew
05.2023 - Current
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Pizza Server
Jabby's Pizza
10.2019 - 08.2023
Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.