Fernando Quintino
Baton Rouge
Summary
Dedicated individual with over 20 years of hospitality leadership in full service hotel environments, outstanding menu design, staff training and management. Known for delivering exceptional guest experiences, building strong teams and driving operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
F&B Manager
Embassy Suites by Hilton Baton Rouge
Baton Rouge
01.2008 - Current
- Oversee daily operations of the F&B department including restaurant, bar, breakfast and banquets.
- Lead a team of servers and bartenders, to ensure high service standards.
- Collaborated with chefs to create new recipes for menu items that meet customer expectations.
- Responsible for budgeting, scheduling and staff training.
Lead Bartender and Sever
Embassy Suites by Hilton Baton Rouge
Baton Rouge
01.2005 - 01.2008
- Provided exceptional guest service in a fast paced, high volume hotel setting.
- Trained new servers, bartenders and managers. Implemented standard service protocols.
Head Bartender and Trainer
Capital City Grill
Baton Rouge
11.2003 - 12.2005
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed Beverage programs and trained new bartenders and servers.
- Developed customer loyalty through engaging service and presentation.
Assistant Manager, Assistant Banquet Manager
JFK School of Government
Cambridge
07.2000 - 12.2002
- Supported planning and execution of academic and professional events.
- Managed banquet operations for VIP guests and dignitaries.
Co-Owner/General Manager
The Moon Wok
New Orleans
11.1998 - 06.2000
- Launched and operated a successful restaurant in the French Quarter.
- Managed staff, inventory and guest relations.
Education
Associate of Arts -
MCC
Brockton, MA05-1982
High School Diploma -
Padre António Vieira
Lisbon, Portugal06-1979
Rainha D. Leonor
Lisbon, Portugal06-1977
Skills
- Menu development
- Planning and marketing
- Inventory management
- Cost control and budgeting
- Staff leadership and training
- Food safety and compliance
- Customer service excellence
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional
French
Limited
Accomplishments
- Manager of the Year - 2021
- Manager of the Quarter- 2009, 2010, 2014, 2015, 2016, 2021
- Employee of the Year - 2006, 2007
- Spirit of Hilton Award - 2012
Certification
- Excel I, II and III
- Word
- Food Serve
- CPR
- ABC Liquor License
Timeline
F&B Manager
Embassy Suites by Hilton Baton Rouge
01.2008 - Current
Lead Bartender and Sever
Embassy Suites by Hilton Baton Rouge
01.2005 - 01.2008
Head Bartender and Trainer
Capital City Grill
11.2003 - 12.2005
Assistant Manager, Assistant Banquet Manager
JFK School of Government
07.2000 - 12.2002
Co-Owner/General Manager
The Moon Wok
11.1998 - 06.2000
Associate of Arts -
MCC
High School Diploma -
Padre António Vieira
Rainha D. Leonor