Flavia Kuchenny
New Orleans
Summary
My expertise in hospitality service, combined with strong multitasking abilities, ensures exceptional customer experiences. I excel in clear communication, significantly enhancing team efficiency and guest satisfaction.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
10
10
years of professional experience
Work History
Bartender
Soma
11.2018 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Head Bartender
A&B Burgers
07.2017 - 11.2018
Bartender
Ruka
01.2015 - 07.2017
Education
Mortuary Sciences - Embalming And Funeral Directing
Stratford Career Institute
Arcata, CA11.2017
Medical Interpreting - Medical Interpreting For Portuguese
Northshore Community College
Lynn, MA12.2016
Diploma -
Beverly High School
Beverly, MA06.2010
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Hospitality service expertise
- Conversant in Portuguese, Spanish and French
Timeline
Bartender
Soma
11.2018 - 01.2025
Head Bartender
A&B Burgers
07.2017 - 11.2018
Bartender
Ruka
01.2015 - 07.2017
Mortuary Sciences - Embalming And Funeral Directing
Stratford Career Institute
Medical Interpreting - Medical Interpreting For Portuguese
Northshore Community College
Diploma -
Beverly High School
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