Flavia Kuchenny
New Orleans
Summary
My expertise in hospitality service, combined with strong multitasking abilities, ensures exceptional customer experiences. I excel in clear communication, significantly enhancing team efficiency and guest satisfaction.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
10
10
years of professional experience
Work History
Bartender
Soma
Beverly, MA
11.2018 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Head Bartender
A&B Burgers
Beverly, MA
07.2017 - 11.2018
Bartender
Ruka
Boston, MA
01.2015 - 07.2017
Education
Mortuary Sciences - Embalming And Funeral Directing
Stratford Career Institute
Arcata, CA11.2017
Medical Interpreting - Medical Interpreting For Portuguese
Northshore Community College
Lynn, MA12.2016
Diploma -
Beverly High School
Beverly, MA06.2010
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Hospitality service expertise
- Conversant in Portuguese, Spanish and French
Timeline
Bartender
Soma
11.2018 - 01.2025
Head Bartender
A&B Burgers
07.2017 - 11.2018
Bartender
Ruka
01.2015 - 07.2017
Mortuary Sciences - Embalming And Funeral Directing
Stratford Career Institute
Medical Interpreting - Medical Interpreting For Portuguese
Northshore Community College
Diploma -
Beverly High School