Fran MOREE
Summary
Dynamic office manager with a proven track record at True Wall Enterprises, excelling in customer service and organizational skills. Successfully maintained confidentiality and accuracy in financial records while enhancing client relationships. Recognized for implementing efficient processes that boosted customer satisfaction and streamlined operations.
Overview
17
17
years of professional experience
Work History
Office Manager
True Wall Enterprises
02.2010 - 01.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Bookkeeper/Receptionist Administrator
Backyard Builders, Inc.
03.2008 - 01.2010
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Insurance Sales Agent
Monumental Insurance
03.2001 - 01.2003
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Owner
Scott Homebuilders,Inc
04.1996 - 02.2000
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Lincensed Insurance Agent
Monumental Life
Houma, LA03-2001
Linsenced Contractor
Bob Brooks School of Insurance
Baton Rouge, LA02-1997
High School Diploma -
Central Lafourche
01-1976
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
True Wall Enterprises
02.2010 - 01.2013
Bookkeeper/Receptionist Administrator
Backyard Builders, Inc.
03.2008 - 01.2010
Insurance Sales Agent
Monumental Insurance
03.2001 - 01.2003
Owner
Scott Homebuilders,Inc
04.1996 - 02.2000
Lincensed Insurance Agent
Monumental Life
Linsenced Contractor
Bob Brooks School of Insurance
High School Diploma -
Central Lafourche
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