Franchesca White
Bastrop
Summary
Experienced and dedicated teacher with a passion for fostering a positive learning environment. Motivated educator with a proven track record of inspiring students to reach their full potential. Also, I am a highly organized and detail-oriented individual with strong communication skills and a desire to provide excellent customer service in a patient access clerk role. Experienced in handling patient registrations, verifying insurance information, and scheduling appointments efficiently and accurately in a healthcare setting.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Behavioral Health Case Manager
Communihealth
Bastrop
12.2024 - Current
- Coordinated client assessments to determine behavioral health needs and resources.
- Developed individualized care plans in collaboration with healthcare professionals.
- Facilitated regular case reviews to monitor client progress and adjust plans.
- Educated clients on available community resources and support services.
- Supported many patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
Patient Access Clerk
Communihealth
Bastrop
12.2023 - 02.2024
- Managed patient appointments and registration processes in a fast-paced medical office setting.
- Handled confidential patient information and maintained accurate records.
- Collaborated with healthcare providers to ensure proper scheduling and patient flow.
- Resolved patient inquiries and concerns promptly and effectively.
- Performed insurance verification and obtained necessary authorizations for medical services.
4th science teacher
Morehouse Parish School Board
Bastrop
08.2021 - 12.2023
- Developed engaging lesson plans aligned with state science standards.
- Implemented hands-on experiments to enhance student understanding of scientific concepts.
- Utilized technology tools to facilitate interactive learning experiences in the classroom.
- Collaborated with colleagues to integrate cross-curricular projects and themes.
- Assessed student progress through regular tests and formative evaluations.
- Managed classroom behavior using positive reinforcement strategies to promote a conducive learning environment.
Education
Psychology
University of Louisiana Monroe
Monroe, La 08.2018 - 02.2026
Skills
- Classroom management
- Differentiated instruction
- Communication skills
- Data entry
- Scheduling appointments
- Problem-solving
- HIPAA compliance
- Multitasking
- Client assessments
- Patient communication
- Data management
- Team collaboration
Languages
English, Native
Timeline
Behavioral Health Case Manager
Communihealth
12.2024 - Current
Patient Access Clerk
Communihealth
12.2023 - 02.2024
4th science teacher
Morehouse Parish School Board
08.2021 - 12.2023
Psychology
University of Louisiana Monroe
08.2018 - 02.2026