FRANK BARTLETT
Shreveport
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Knowledgeable field tech with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Forward-thinking professional offering more than 4 years of experience working in demanding, deadline-driven environments. Excellent skills servicing a broad range of systems, making repairs and conducting warranty work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Service Technician
EquipmentShare
06.2021 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
High School Diploma -
Home Schooled
Shreveport, LA09-2020
Skills
- Emergency maintenance
- Equipment installation
- Technical documentation
- Diagnostic troubleshooting
- Hydraulic systems
- Mechanical systems
- Electrical systems
- Customer service
- Parts replacement
- Safety compliance
- Time management
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Preventive Maintenance
- Valid Driver's license
- Repair and installation
- Courteous and professional
- Heavy lifting
Certification
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- First Aid Certification
Timeline
Field Service Technician
EquipmentShare
06.2021 - Current
High School Diploma -
Home Schooled
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