Freddie Dowell
Zachary
Summary
Dynamic professional with extensive experience in customer service and documentation, including as a Notary Public. Proven record in fraud prevention and effective communication, enhancing client satisfaction at Hot Tails. Adept at maintaining accurate records while fostering positive relationships, showcasing strong problem-solving abilities and attention to detail.
Overview
10
10
years of professional experience
Work History
Notary Public
Self Employed
08.2023 - Current
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
Waitress
Hot Tails
03.2015 - 04.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Opry City Stage
10.2017 - 04.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Teacher's Assistant
Riverside Daycare
07.2017 - 09.2017
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Handled class records for attendance, assignment grades and course participation scores.
- Proven ability to develop and implement creative solutions to complex problems.
- Supported classroom activities, tutoring, and reviewing work.
Education
High School Diploma -
False River Academy
New Roads, LA05-2017
Skills
- Documentation
- Recordkeeping skills
- Fraud prevention
- Telephone and email etiquette
Timeline
Notary Public
Self Employed
08.2023 - Current
Server
Opry City Stage
10.2017 - 04.2018
Teacher's Assistant
Riverside Daycare
07.2017 - 09.2017
Waitress
Hot Tails
03.2015 - 04.2019
High School Diploma -
False River Academy
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