Fredricka Oquinn
Gretna
Summary
Dynamic and reliable professional with a strong background in security and customer service, notably at Whelan Security. Proven ability in incident reporting and theft prevention, coupled with exceptional communication skills. Committed to maintaining safety and enhancing guest experiences through effective problem-solving and attention to detail.
Experienced with inventory management, visual merchandising, and sales strategies to optimize product placement and customer engagement. Utilizes collaborative techniques to ensure cohesive team efforts and store success. Track record of effectively analyzing market trends and customer preferences to drive sales growth.
Experienced with property management and tenant relations, ensuring smooth leasing processes. Utilizes effective communication and negotiation skills to maintain tenant satisfaction. Track record of strong organizational abilities and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Security Officer
Whelan Security
07.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- State Board certified
Merchandiser
Anderson Merchandisers, LLC
02.2024 - 04.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Warehouse Worker
Amazon
05.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 50 pounds.
Leasing Agent
Ridge Field Apartments
09.2023 - 01.2024
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Online Personal Shopper
Walmart
05.2021 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
GED -
Jcfa
New Orleans, LA12-2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Theft prevention training
- Strong Communication Skills
- Problem-Solving Abilities
- Customer Service
- Attention to Detail
- Reliability & Punctuality
- Multitasking
- Time Management
Timeline
Security Officer
Whelan Security
07.2024 - Current
Merchandiser
Anderson Merchandisers, LLC
02.2024 - 04.2024
Leasing Agent
Ridge Field Apartments
09.2023 - 01.2024
Warehouse Worker
Amazon
05.2023 - 02.2024
Online Personal Shopper
Walmart
05.2021 - 05.2023
GED -
Jcfa
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