Freiner Ferrera
Marrero
Summary
Team-oriented Retail Sales Associate, recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products, and driving loyalty. Brings in-depth knowledge of product use, and care requirements. Proven skills in promoting products and boosting revenue by connecting with customers, and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
Work History
Customer Sales Associate
Lowes Home Improvment
Jefferson
08.2022 - Current
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used product knowledge to suggest items to match client needs.
- Followed-up with customers after purchase to ensure satisfaction with their purchase experience.
- Stocked and rotated merchandise following visual merchandising requirements, direction, pricing and standards.
- Replenished stock shelves as needed to ensure adequate inventory levels were maintained at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Associate
Taco Bell
Clearview
04.2021 - 07.2022
- Handled several areas of responsibility in the restaurant.
- Their positions include cashier, cooking, stocking, and drive-through.
- As a cashier, I handled money and transactions with customers.
- When working as a cook, I would grill, fry, prepare, and bag the customers' orders.
- Ensured proper stocking and inventory management.
- Handled order intake and preparation concurrently.
- Resolved customer inquiries in a timely manner.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
Education
High School -
Higgins High School
LA06-2022
Bachelor of Science - Electrical Engineering
University of New Orleans
New Orleans, LASome College (No Degree) - General Studies
Delgado Community College
New Orleans, LASkills
- Adobe Certified
- Photoshop Certified
- Microsoft Word
- EMT Learners Certificate
- Entrepreneurship and Small Business Certificate
- Bilingual communication
- Team collaboration
- Adaptation skills
- Multitasking
Traits
- Bilingual - 100% Fluent in English & Spanish
- Patient
- Well-Rounded
- Flexible
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Sales Associate
Lowes Home Improvment
08.2022 - Current
Customer Service Associate
Taco Bell
04.2021 - 07.2022
High School -
Higgins High School
Bachelor of Science - Electrical Engineering
University of New Orleans
Some College (No Degree) - General Studies
Delgado Community College
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