Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Bellot

Lafayette,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

HelpDesk Coordinator

Valsoft Corp
11.2023 - 03.2025
  • Created and managed 150 WordPress sites across all subsidiaries of the company
  • Monthly reconciliation reports for Valsoft business cost
  • Used ticketing systems to manage and process support actions and requests.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Offboarding and Onboarding of employees daily
  • managing and creating Sharepoint sites for Valsoft as needed
  • Collaborated with cross-functional teams to develop solutions for complex issues, optimizing system functionality.

Fulfillment Expert

Target
08.2021 - 11.2023
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Accepted, processed and quickly filled orders.
  • Packed merchandise for delivery and moved items to delivery area.
  • Operated forklift and pallet jack to transport heavy loads.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Planned and completed group projects, working smoothly with others.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Assistant Manager

The UPS Store Inc.
08.2019 - 08.2021
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Analyzed business performance data and forecasted business results for upper management.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.

Line Cook

Cajun Commander Cafe & Catering
01.2016 - 08.2019
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

Bachelor of Arts - New Media And Digital Art

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Detail Oriented
  • Teamwork and Collaboration
  • Software knowledge
  • Attention to Detail
  • Issue Resolution
  • Friendly and Courteous
  • Ticket management
  • Remote support
  • Microsoft 365 support
  • Sharepoint
  • Some Power Automate experience
  • Wordpress

Timeline

HelpDesk Coordinator

Valsoft Corp
11.2023 - 03.2025

Fulfillment Expert

Target
08.2021 - 11.2023

Assistant Manager

The UPS Store Inc.
08.2019 - 08.2021

Line Cook

Cajun Commander Cafe & Catering
01.2016 - 08.2019

Bachelor of Arts - New Media And Digital Art

University of Louisiana At Lafayette

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Gabriel Bellot