Gabrielle Batiste
Metairie
Summary
Professional with strong background in customer interactions and service solutions. Committed to ensuring customer satisfaction by providing exceptional service and support. Proficient in utilizing customer service best practices and exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
Work History
Personal Chef
Self Employed Services
11.2014 - Current
- Developed customized meal plans based on client dietary preferences and restrictions.
- Managed grocery procurement, ensuring quality and freshness of ingredients.
- Prepared diverse cuisines, enhancing culinary skills and techniques for various tastes.
- Coordinated food presentation and service for private events, creating memorable dining experiences.
Trainer Advocate/Restaurant Server
Cafe Reconcile
04.2023 - 04.2025
- Developed and implemented training programs for diverse groups of participants.
- Facilitated workshops to enhance soft skills and job readiness among trainees.
- Collaborated with community organizations to create employment pathways for youth.
- Assessed individual learning needs to tailor training approaches effectively.
- Trained new servers on menu knowledge and service protocols, improving team performance.
- Managed dining area cleanliness and organization, creating inviting atmosphere for guests.
- Implemented upselling techniques, increasing overall sales through enhanced customer engagement.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender Shift Manager
Jazz Daiquiri Bar and Louge
11.2014 - 01.2025
- Supervised daily bar operations, ensuring high-quality service and adherence to health regulations.
- Trained and mentored staff on cocktail preparation, customer interaction, and bar management techniques.
- Coordinated special events, enhancing guest experiences through tailored beverage offerings and service styles.
- Resolved customer complaints effectively, fostering a welcoming environment that encouraged repeat business.
Skills
- Team leadership
- Decision-making
- Sanitation standards
- Hospitality service expertise
- Customer retention
Timeline
Trainer Advocate/Restaurant Server
Cafe Reconcile
04.2023 - 04.2025
Personal Chef
Self Employed Services
11.2014 - Current
Bartender Shift Manager
Jazz Daiquiri Bar and Louge
11.2014 - 01.2025