Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Davis

Lafayette

Summary

Dynamic professional with a proven track record in operations management and customer service. Adept at problem-solving and team collaboration, I successfully enhanced patient satisfaction and streamlined appointment flow, translating metrics into actionable tasks. Committed to fostering effective communication and training, driving organizational success through strategic initiatives.

Overview

10
10
years of professional experience

Work History

Assistant Office Manager

Aspen Dental
Lafayette
05.2023 - Current
  • Consulted new patients on treatment options and financial alternatives available.
  • Facilitated effective communication among doctors, dental assistants, lab technicians, and front office staff.
  • Managed daily schedules for optimal appointment flow among doctors and dental assistants.
  • Educated patients with empathy to enhance overall experience and satisfaction.
  • Translated metrics into actionable tasks to achieve organizational goals.
  • Contacted other medical offices to secure necessary surgical clearances.
  • Followed up with patients regarding missed or canceled appointments.
  • Collaborated with outside labs to resolve inquiries about patient case fabrication.

Service Manager

Sprouts Farmers Market
Baton Rouge
07.2020 - 04.2023
  • Drove sales through enhanced customer and employee interactions while promoting Weekly Ad items.
  • Implemented company policies and procedures, ensuring thorough training for team members.
  • Delivered exceptional customer service by addressing complaints and developing effective solutions.
  • Resolved complex issues through negotiation and compromise.
  • Created efficient schedules while adhering to available hours.

Team Leader

Chick-fil-a
Lafayette, LA and Baton Rouge
06.2015 - 07.2020
  • Trained new team members to adhere to company standards.
  • Performed weekly quality assessments to ensure restaurant cleanliness.
  • Supervised all positions to promote efficient store operations.
  • Managed customer complaints and resolved employee conflicts effectively.
  • Collaborated with team leaders to enhance store operations.
  • Interacted with customers to deliver exceptional service.

Education

Bachelor of Science - Biology-Veterinary Bioscience

University of Louisiana
Lafayette, LA
06.2025

Chemical Engineering

Louisiana State University
Baton Rouge, LA
05.2021

Skills

  • Microsoft Office applications
  • Problem solving
  • Team collaboration
  • Customer service
  • Employee training
  • Operations management
  • Bookkeeping and cash flow management
  • Scheduling coordination
  • Consulting

Timeline

Assistant Office Manager

Aspen Dental
05.2023 - Current

Service Manager

Sprouts Farmers Market
07.2020 - 04.2023

Team Leader

Chick-fil-a
06.2015 - 07.2020

Bachelor of Science - Biology-Veterinary Bioscience

University of Louisiana

Chemical Engineering

Louisiana State University
Gabrielle Davis