Gabrielle Hanson
Alexandria
Summary
Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Murphy USA
Pineville, LA
10.2025 - 03.2026
- Supervised daily cash handling operations to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers in customer service protocols and transaction processes.
- Coordinated staff schedules to optimize workforce efficiency during peak hours and events.
- Implemented process improvements that enhanced transaction speed and customer satisfaction rates.
- Conducted regular audits of cash registers to maintain accountability and prevent discrepancies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Associate
Wal-Mart
Pineville, LA
10.2024 - 09.2025
- Collaborated with the store manager to develop strategies for reducing theft and fraud at the cashier stations
- Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
- Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
- Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed
- Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store
- Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
- Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions
- Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
Splash Pad Attendant
City of Pineville
Pineville, LA
05.2023 - 09.2024
- Assisted with setup and breakdown of events, facilitating smooth operations for community activities.
- Monitored facility usage, ensuring compliance with safety protocols and regulations at all times.
- Trained new staff on procedures and best practices, fostering a knowledgeable and capable workforce.
- Maintained cleanliness and organization of facilities to ensure safe and enjoyable environments for visitors.
Host
City of Pineville
Pineville, LA
05.2023 - 09.2024
- As a host I would help run events and space. I was in charge of opening and closing buildings around the Pineville area indulging, serving food, communication with guest, and handing issues fast.
- Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
- Coordinated schedules and timelines for events.
Summer School Teacher's Assistant
Pineville High School
Pineville, LA
05.2022 - 07.2022
- Supported students with individualized instruction to enhance learning outcomes.
- Boosted students'' confidence and participation levels by providing positive reinforcement and constructive feedback.
- Collaborated with fellow teaching assistants to create a supportive learning environment for all students.
- Maintained safety and security by overseeing students in recess environments.
Education
High school diploma -
Pineville High School
Pineville, LA05.2023
Skills
- Guest services
- Typing (1 year)
- Childcare (3 years)
- Hosting (1 year)
- Customer service
- Sports coaching (3 years)
- Communication skills
- Leadership (5 years)
- Cheerleading (10 years)
- Team leadership
- Problem-solving
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Cash register operation
- Cash handling expertise
- Store opening and closing
- Cashier training
- Product restocking
- Heavy lifting
- POS systems
- Merchandise stocking
- Loss prevention
- Fraud prevention
Timeline
Cashier Team Lead
Murphy USA
10.2025 - 03.2026
Associate
Wal-Mart
10.2024 - 09.2025
Host
City of Pineville
05.2023 - 09.2024
Splash Pad Attendant
City of Pineville
05.2023 - 09.2024
Summer School Teacher's Assistant
Pineville High School
05.2022 - 07.2022
High school diploma -
Pineville High School