Gabrielle Thibodeaux
Denham Springs
Summary
Dynamic professional with a proven track record, adept in customer service. Excelled in enhancing workflow efficiency and achieving a high level of customer satisfaction through meticulous attention to detail and dedication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Fulfillment Associate
Walmart
12.2024 - Current
- Efficiently navigates online shopping platforms to select grocery items according to customer orders, including substitutions when necessary.
- Organizes and prepares orders for pick-up or delivery, ensuring accuracy and proper packaging.
- Dispenses groceries to customers.
Car Detailer
Self Employed
01.2024 - Current
- Maintaines a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhances customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivers consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Dispatch Agent
ASAP
04.2021 - 01.2024
- Accurately documented all dispatch activities for better record keeping and future reference.
- Improved workflow efficiency by coordinating with drivers and dispatch team to optimize route planning.
- Optimized resource allocation during peak seasons by analyzing historical data trends and adjusting workforce accordingly.
- Assisted in the implementation of new dispatch software, enabling faster and more accurate tracking of shipments and driver assignments.
Barista
Starbucks
05.2019 - 03.2021
- Produced high-quality coffee beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Electrical Technology Certificate Program - Electrical Technology
ITI Technical College
Baton Rouge, LACarpentry Certificate Program - Carpentry
South Louisiana Community College
Lafayette, LA08.2021
High School Diploma - General Studies
Early College Academy & AHS
Lafayette, LA04.2015
Skills
- Attention to detail
- Customer service
- Order picking skills
- Detail-oriented
- Punctual and reliable
- Order fulfillment
- Shipment preparation
- Shipment receiving
- Shipment loading
- Data entry
Certification
NCCER
Timeline
Online Fulfillment Associate
Walmart
12.2024 - Current
Car Detailer
Self Employed
01.2024 - Current
Dispatch Agent
ASAP
04.2021 - 01.2024
Barista
Starbucks
05.2019 - 03.2021
Electrical Technology Certificate Program - Electrical Technology
ITI Technical College
Carpentry Certificate Program - Carpentry
South Louisiana Community College
High School Diploma - General Studies
Early College Academy & AHS
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