Garrett Sellers
Deville
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Balancing the responsibility of poker dealer/ poker room manager. Brainstorming new ideas for how to create more traffic to the room.
Overview
5
5
years of professional experience
Work History
Insurance Representative
Ray Schrock Shelter Insurance
Alexandria
05.2024 - Current
- Monitored renewals of existing policies and followed up with customers prior to expiration dates.
- Educated customers on the benefits and risks associated with various types of insurance plans.
- Attended conferences, seminars, workshops, and other events related to the insurance industry.
- Developed and implemented strategies to increase sales of insurance policies.
- Identified, evaluated and addressed customer inquiries regarding insurance coverage.
Poker Dual Rate Supervisor
Paragon Casino Resort
Marksville
11.2022 - 07.2023
- Implemented promotional campaigns designed to attract new customers.
- Researched industry trends related to poker games and made recommendations accordingly.
- Supervised staff to ensure they are adhering to company policies and procedures.
- Provided customer service to resolve disputes or complaints.
- Coordinated with other departments such as surveillance, finance, marketing.
- Responded promptly to customer inquiries or concerns about games or services offered.
Sales Consultant
Walker Automotive
Alexandria
08.2020 - 10.2022
- Participated in regular training sessions on new products, services, and industry trends.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Identified areas of improvement within existing processes and procedures.
- Collaborated with marketing team to design promotional materials for campaigns.
Education
Bachelor of Science - Business Administration
Northwestern State University of Louisiana
Natchitoches, LA05-2021
Skills
- Policy management
- Customer education
- Sales strategies
- Risk assessment
- Relationship building
- Problem solving
- Team collaboration
- Conflict resolution
- Data analysis
- Time management
- Resilience under pressure
Timeline
Insurance Representative
Ray Schrock Shelter Insurance
05.2024 - Current
Poker Dual Rate Supervisor
Paragon Casino Resort
11.2022 - 07.2023
Sales Consultant
Walker Automotive
08.2020 - 10.2022
Bachelor of Science - Business Administration
Northwestern State University of Louisiana