Gary Bourg
Houma
Summary
Versatile and reliable professional with a diverse background in OTR truck driving, customer service, and hands-on trades. DOT-compliant CDL-A driver with Hazmat, Tanker, Doubles & Triples, and TWIC certifications, skilled in long-haul logistics, load securement, and ELD recordkeeping. Brings over 20 years of experience as a hairstylist and hospitality professional, with a proven ability to build strong client relationships, manage schedules, and maintain high standards of cleanliness and presentation. Adept at verifying deliveries, securing freight and trailers, handling cash transactions, and performing thorough inspections and paperwork with accuracy. Strong work ethic, safety-focused mindset, and a consistent track record of professionalism, whether behind the wheel, behind the chair, or behind the bar.
Overview
2026
2026
years of professional experience
Work History
Server
Chilis Resturant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Hairstylist
Regis Salons
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
OTR Truck Driver
Covenant Transport
02.2025 - 04.2025
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Completed multi-day and overnight trips every month.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Maintained a clean driving record by adhering to all traffic laws and company policies, demonstrating responsibility and professionalism on the road.
- Completed specialized training courses to expand skill set, including hazardous materials transportation certification for additional route options.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Hairstylist
Self Employed
05.2002 - 11.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
CDL A - DOT Certification Class A CDL
Coastal Trucking School
New Orleans, LA02.2025
Master Cosmetologist - Hairstylist
SLBC
Houma, LA02.2002
Diploma - Education
Ellender Memorial High School
Houma, La05.1998
Skills
- Long-haul route navigation
- Time management
- Vehicle inspection and maintenance
- DOT compliance
- Load securement
- Electronic logging devices
- TWIC, Hazmat, Doubles&Triples, Tanker endorsements
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Quality control
- Food safety practices
- Suggestive selling
- Excellent communication
Endorsements
TWIC
Hazmat
Tanker
Doubles and Triples
Timeline
OTR Truck Driver
Covenant Transport
02.2025 - 04.2025
Hairstylist
Self Employed
05.2002 - 11.2024
Server
Chilis Resturant
Hairstylist
Regis Salons
CDL A - DOT Certification Class A CDL
Coastal Trucking School
Master Cosmetologist - Hairstylist
SLBC
Diploma - Education
Ellender Memorial High School
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