Genesis Clay
Calhoun
Summary
Dynamic professional with a strong background in customer service and training, honed at Chick-fil-A and Ulta Beauty Inc. Recognized for exceptional time management and relationship-building skills, consistently enhancing team productivity and client satisfaction.
Overview
3
3
years of professional experience
Work History
Driver
US Army
10.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Task Assistant
Ulta Beauty Inc.
04.2024 - 03.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Trainer
Chick-fil-A
04.2022 - 04.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
Education
High School Diploma -
West Ouachita High School
West Monroe, LA05.2023
Skills
- Time management
- Valid Driver's license
- Customer service
- Punctual and reliable
- Relationship building
- Friendly and outgoing
- Verbal and written communication
- Organizational skills
Timeline
Driver
US Army
10.2024 - Current
Task Assistant
Ulta Beauty Inc.
04.2024 - 03.2025
Trainer
Chick-fil-A
04.2022 - 04.2024
High School Diploma -
West Ouachita High School
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