Georgina Bryant
Baton Rouge,LA
Summary
Dynamic professional with a robust background in community health and wellness, dedicated to leveraging bilingual skills and extensive healthcare experience to enhance community health outcomes. Proven ability to engage diverse populations through effective outreach, education, and resource coordination, fostering strong connections and promoting health initiatives. Recognized for adaptability in fast-paced environments and a commitment to team collaboration, consistently driving impactful results. Expertise in communication, problem-solving, and empathetic patient-centered care underscores a passion for improving health access and equity within the community.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Health Worker (Care Manager)
UnitedHealth Group Community and State LA
09.2023 - Current
- Facilitate improved health outcomes for mothers and infants through effective case management.
- Conduct outreach and health education workshops to improve community knowledge on preventive care.
- Partner with local organizations to coordinate health screenings and increase access to vital health services.
- Assess community health needs through surveys to inform program development and targeted interventions.
- Facilitated community outreach programs to enhance health education and awareness.
- Coordinated with healthcare providers to ensure access to essential services for underserved populations.
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Conducted health screenings and assessments to identify community needs and resources.
- Trained and mentored new staff on best practices in community engagement strategies.
- Analyzed data trends to improve program effectiveness and address health disparities.
- Addressed patient concerns and provided support to vulnerable demographics.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.
- Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
- Monitored patient progress through regular evaluations, adjusting care plans as necessary for optimal outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
Medical Assistant
Premier Health Urgent Care
02.2024 - 01.2025
- Streamlined patient flow and optimized EHR documentation processes.
- Maintained accurate patient records and compliance with healthcare standards.
- Managed patient intake processes, ensuring accurate information collection and verification.
- Coordinated with healthcare providers to facilitate efficient patient care delivery.
- Administered vaccinations and performed routine diagnostic tests in compliance with protocols.
- Streamlined appointment scheduling systems to enhance patient flow and reduce wait times.
- Educated patients on treatment plans, medications, and preventive care measures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant-2
Our Lady of The Lake-Pediatrics at Southeast
04.2009 - 09.2023
- Coordinated patient care, enhanced vaccine programs, and mentored clinical staff.
- Optimized EPIC use and improved workflow efficiency.
- Provided compassionate care during pediatric examinations and procedures.
- Assisted healthcare providers with patient examinations and treatments.
- Coordinated patient scheduling, ensuring timely appointments and follow-ups.
- Managed electronic health records, maintaining accuracy and confidentiality.
- Educated patients on health maintenance and disease prevention strategies.
- Streamlined office procedures, enhancing workflow efficiency and patient satisfaction.
- Trained new staff in clinical procedures and office protocols for consistency.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Certificate - National Child Passenger Safety Technician
Safe Kids Worldwide
Baton Rouge, LA04-2025
No Degree - Lactation Counselor
The Healthy Children Project, Inc.
Harwich, MA04-2024
Certificate - Allied Health Instructor (AHI)
American Medical Technologist
Baton Rouge, LA06-2023
No Degree - Maternal And Child Health
Capital City Doula Services
Tallahassee, FL12-2023
Diploma - Medical Assistant
Remington College
Baton Rouge, LA 10-2006
Skills
- Case Management & Resource Coordination
- Electronic medical record software
- Community Outreach & Health Education
- Microsoft Office (Excel, Word)
- Insurance Verification & Workflow Optimization
- Organized and detail oriented
- Schedule management
- Bilingual in Spanish
- HIPAA guidelines
- Motivational interviewing
- Referral coordination
- Adaptability and flexibility
Certification
- Registered Medical Assistant (RMA)
- Certified CPR – American Heart Association
- Child Passenger Safety Technician (CPST)
- Certified Allied Health Instructor (AHI)
Languages
Spanish (Native)
Culture Award
Recognized with a Culture Reward for outstanding performance in bridging language and cultural gaps for Spanish-speaking members, improving access to maternal and infant health services.
Timeline
Medical Assistant
Premier Health Urgent Care
02.2024 - 01.2025
Community Health Worker (Care Manager)
UnitedHealth Group Community and State LA
09.2023 - Current
Medical Assistant-2
Our Lady of The Lake-Pediatrics at Southeast
04.2009 - 09.2023
Certificate - National Child Passenger Safety Technician
Safe Kids Worldwide
No Degree - Lactation Counselor
The Healthy Children Project, Inc.
Certificate - Allied Health Instructor (AHI)
American Medical Technologist
No Degree - Maternal And Child Health
Capital City Doula Services
Diploma - Medical Assistant
Remington College