Jonnay Price
Baton Rouge
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Store Manager
Taco Bell
Baton Rouge
10.2023 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Optimized profits by controlling food, beverage and labor costs.
- Maintained detailed records of sales transactions and daily shift reports.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Store Manager
Dollar General
Baton Rouge
06.2021 - 10.2023
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Monitored employee performance and identified performance gaps for corrective action.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Assessed operational efficiency of the store's departments.
- Implemented campaigns and promotions to help with developing goods and services.
Assistant Store Manager
Kangaroo Express
Baton Rouge
04.2019 - 06.2021
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maintained a safe working environment by enforcing safety regulations.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Store Manager
Popeyes® Louisana Kitchen
Prairieville
02.2016 - 04.2019
- Performed regular price checks to ensure competitive pricing.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Developed relationships with suppliers to negotiate better prices.
- Recruited, trained and supervised new employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created weekly work schedules for store personnel.
- Monitored progress by establishing plans, budgets and measuring results.
Education
GED -
Livonia High School
Livonia, LA05-2018
Skills
- Customer service
- Inventory management
- Sales analysis
- Equipment maintenance
- Employee training
- Staff scheduling
- Promotional campaigns
- Performance improvement
- Marketing strategy
- Marketing and promotions
- Product ordering
- Retail merchandising
- Cost control
- Promotional strategies
- Sales strategies
Timeline
Store Manager
Taco Bell
10.2023 - Current
Store Manager
Dollar General
06.2021 - 10.2023
Assistant Store Manager
Kangaroo Express
04.2019 - 06.2021
Store Manager
Popeyes® Louisana Kitchen
02.2016 - 04.2019
GED -
Livonia High School