Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Abner

Frierson

Summary

Dynamic Managed Care Coordinator with expertise in insurance and healthcare at David Raines Community Health Centers. Proven track record in enhancing patient satisfaction through personalized care coordination and effective problem-solving. Skilled in streamlining processes and collaborating with providers to improve care delivery, ensuring high-quality standards and attention to detail.

Overview

28
28
years of professional experience

Work History

Managed Care Coordinator

David Raines Community Health Centers
11.1993 - 02.2022
  • Managed complex caseloads effectively while maintaining high-quality standards for patient care delivery.
  • Enhanced patient satisfaction with personalized care coordination, addressing individual needs and concerns.
  • Spearheaded the integration of behavioral health services into managed care plans allowing for a more holistic approach to patient care.
  • Streamlined the managed care process for better efficiency through thorough documentation and accurate recordkeeping.
  • Collaborated with healthcare providers to identify gaps in care, devising targeted interventions for improvement.

Education

No Degree - Criminal Justice

Bossier Parish Community College
Bossier City, LA

Skills

  • Strong organization
  • Insurance expertise
  • Healthcare
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication

Timeline

Managed Care Coordinator

David Raines Community Health Centers
11.1993 - 02.2022

No Degree - Criminal Justice

Bossier Parish Community College

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