Gloria Ortiz
Ponchatoula
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Printing Machine Operator
Mariana Rebstock-self employed
Hammond
11.2019 - 04.2025
- Issued work schedules, paperwork assignments and deadlines for product shipping.
- Supervised the staff responsible for running different stages of the printing process.
- Operated printing machinery to produce high-quality printed materials.
- Maintained printing machines through regular cleaning and repairs.
- Managed inventory of printing supplies to support production activities.
Front of House Cashier
Pawpaw's Country Buffet
Ponchatoula
10.2017 - 10.2018
- Processed payments from customers using a POS system.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
Customer Service Cashier
Boost Mobile Store
Hammond
10.2014 - 09.2015
- Greeted customers promptly and responded to questions.
- Resolved customer complaints in a professional manner.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Operated cash registers to process payments for goods and services.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Scanned items and checked pricing on cash register for accuracy.
Cooker Operator
Shanes rib shack
Hammond
11.2013 - 02.2014
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Rotated food stocks, using older items first and tossing expired products.
- Assisted with cleaning duties such as sweeping floors, scrubbing pots and pans and emptying trash cans.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LA05-2015
Skills
- Teamwork and collaboration
- Communication
- Decision-Making
- Customer Service
- Spanish Fluency
- High-Energy Attitude
- Calm Under Pressure
- Point of Sale Systems
Languages
•English
•Spanish
Education and Training
other
Timeline
Printing Machine Operator
Mariana Rebstock-self employed
11.2019 - 04.2025
Front of House Cashier
Pawpaw's Country Buffet
10.2017 - 10.2018
Customer Service Cashier
Boost Mobile Store
10.2014 - 09.2015
Cooker Operator
Shanes rib shack
11.2013 - 02.2014
High School Diploma -
Ponchatoula High School