Gloria Richmond
Shreveport
Summary
Caring l Worker offering management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Compassionate Domestic Violence Advocate known for high productivity and efficient task completion. Skilled in crisis intervention, case management, and legal advocacy to support survivors comprehensively. Excel in empathy, communication, and problem-solving to effectively navigate sensitive situations and advocate for clients' needs.
Compassionate social worker skilled in providing critical support and developing effective strategies for diverse client populations. Possess strong abilities in assessing individual needs, designing tailored intervention plans, and facilitating community resources to address complex challenges. Demonstrated impact through improved client well-being and enhanced access to social services. Proven track record in advocating for clients' rights and fostering positive outcomes in challenging environments.
Overview
31
31
years of professional experience
Work History
Domestic Violence Hotline Collar Avakin
Project Celebration
Shreveport
01.2018 - Current
- Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Facilitated support groups for victims of domestic violence with the goal of enhancing their self-esteem and providing emotional support.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
Residential Advisor
Easterseals LA
Shreveport
11.2013 - Current
- Advised and referred students to appropriate resources in personal, social, and academic matters.
- Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Assisted with administrative tasks related to managing the daily operations of a residence hall.
- Created opportunities for students to engage in leadership development activities.
- Established strong relationships with faculty members and staff to ensure the smooth functioning of the residence hall environment.
- Assigned rooms to residents
Food Service Technician
Caddo Parish juvenile detention Center
Shreveport
02.1994 - 04.2012
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Trained new employees on proper kitchen procedures and sanitation practices.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Trained new staff members on proper food handling techniques and safety protocols.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Restocked supplies such as condiments, napkins, and utensils.
- Maintained cleanliness of kitchen and dining areas by sweeping, mopping, and wiping down surfaces.
- Resolved customer complaints in an efficient and professional manner.
- Helped prepare catering orders for special events or functions.
- Cleaned and sanitized utensils, dishes or silverware.
- Identified any spoiled or expired foods that need to be discarded immediately.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Cooked menu items according to instructions from chefs or supervisors.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Adhered to all local health department regulations regarding safe food preparation techniques.
- Assisted in the preparation of food items according to recipes and established standards.
- Kept up with current trends in the culinary industry through research and reading trade magazines, blogs, websites.
- Stored food in designated containers and storage areas to prevent spoilage.
- Inspected equipment to ensure proper functioning prior to use.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Monitored temperatures of prepared food and cold-storage areas.
- Executed special requests from customers in a timely manner.
- Took and recorded temperatures of food, refrigerators and freezers.
- Organized storage areas for efficient retrieval of supplies needed throughout shift.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
Education
M.D. -
Fair Park High School
Shreveport, LA05-1979
Timeline
Domestic Violence Hotline Collar Avakin
Project Celebration
01.2018 - Current
Residential Advisor
Easterseals LA
11.2013 - Current
Food Service Technician
Caddo Parish juvenile detention Center
02.1994 - 04.2012
M.D. -
Fair Park High School