GRACE DOUCET
Westlake
Summary
Skilled Physical Therapy Technician with strong background in patient support including assisting with rehabilitative exercises, recording patient progress, and maintaining a clean and safe working environment. Possess key strengths in problem-solving, communication and empathy, along with adept knowledge of physiotherapy equipment operation. Made significant contributions in previous roles by improving patient satisfaction through exceptional service and care.
Overview
5
5
years of professional experience
Work History
Physical Therapy Technician
X cel therapy
Lake Charles
05.2023 - Current
- Assisted with patient intake processes, including gathering health history and therapy goals.
- Instructed patients on how to use, remove and put on external assistive devices.
- Documented pain level and injury progress in patients and communicated information to head physical therapist.
- Provided emotional support to encourage patient participation in rehabilitation activities.
- Communicated effectively with therapists about patient needs throughout the course of their care.
- Helped transfer patients from beds to wheelchairs or other mobility devices safely.
- Communicated effectively with the therapy team regarding patient progress and concerns.
- Provided patient education on therapeutic exercise and activities of daily living.
- Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units.
- Applied and monitored modalities as instructed by the physical therapist, such as heat and cold packs and electrical stimulation.
Cashier
Torchy's Tacos
07.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Checked identification for proof-of-age for alcohol and tobacco sales
- Performed cash, card and check transactions to complete customer purchases
Cashier
Popeyes
Westlake
07.2020 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Collected and authorized payments of guests
- Worked closely with shift manager to solve problems and handle customer concerns
- Performed cash, card and check transactions to complete customer purchases
Education
Westlake High School
Westlake, LA05.2022
Pre Occupational Therapy
McNeese State University
Lake Charles, LASkills
- Guest Inquiries
- Order Taking
- Time Management Skills
- Money Handling
- Cash Drawer Management
- Customer Service
- Hospitality and Accommodation
- Active Listening
- Customer Service Excellence
- POS Systems Operations
- Post-surgery rehabilitation
- Trauma recovery
- Patient care support
- Electrotherapy
- Sanitation
- Equipment setup
- Movement form and techniques
- Balance training
- Sports injury treatment
- Ultrasound therapy
Timeline
Physical Therapy Technician
X cel therapy
05.2023 - Current
Cashier
Torchy's Tacos
07.2022 - Current
Cashier
Popeyes
07.2020 - 06.2022
Westlake High School
Pre Occupational Therapy
McNeese State University