Gracelyn Savoie
Lake Charles
Summary
Proactive and caring worker with a strong background in communication and excellent observational skills. Efficiently manages day-to-day activities while actively seeking opportunities to make a positive impact. Demonstrated expertise in customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Consistently maintains a clean and organized work environment, ensuring optimal efficiency.
Overview
7
7
years of professional experience
Work History
Tutor
Studyville
11.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Catering Staff Member
Sodexo Food Service
08.2024 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Server/Bartender
Fiery Crab
04.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Babysitter/Housekeeper
Babysitter/Housekeeper
01.2020 - 05.2023
- Provided attentive care to children, ensuring their safety and well-being at all times.
- Performed thorough cleaning and organization of household spaces to maintain a safe and welcoming environment.
Customer Service
McDonald's
09.2022 - 03.2023
- Provided exceptional customer service to enhance client satisfaction.
- Delivered high-quality support to improve customer experience.
Sonic Crew Member
Sonic Drive-In
02.2021 - 06.2022
- Provided exceptional customer service by efficiently taking and delivering orders.
Dairy Queen Crew Member
14 Foods
04.2018 - 01.2020
- Assisted in daily operations, ensuring efficient service and customer satisfaction.
Education
High school diploma -
Franklin Senior High School
Franklin, LA05.2023
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Verbal and written communication
- Organization and preparation
- Adaptable nature
- Self-directed learning
- Catering assistance
- Event catering experience
- Catering Equipment Use
- Food catering
- Customer service abilities
- Customer service analysis
- Customer service understanding
- Customer service experience
- Serving customer needs
- Alcohol serving
- Food serving basics
- Bussing and serving
- Serving food and beverages
- Safe serving knowledge
- Alcohol serving regulations
Timeline
Tutor
Studyville
11.2024 - Current
Catering Staff Member
Sodexo Food Service
08.2024 - Current
Server/Bartender
Fiery Crab
04.2023 - 07.2024
Customer Service
McDonald's
09.2022 - 03.2023
Sonic Crew Member
Sonic Drive-In
02.2021 - 06.2022
Babysitter/Housekeeper
Babysitter/Housekeeper
01.2020 - 05.2023
Dairy Queen Crew Member
14 Foods
04.2018 - 01.2020
High school diploma -
Franklin Senior High School
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