Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracelynn Gisclair

Walker

Summary

Dynamic and dedicated professional with a strong background in customer service and problem-solving, honed at Ochsner Therapy And Wellness. Proven ability to enhance patient experiences and foster team collaboration. Skilled in effective communication and attention to detail, consistently delivering exceptional results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Rehabilitation Technician

Ochsner Therapy And Wellness
Baton Rouge
10.2024 - Current
  • Assisted physical therapists in administering patient treatments and therapeutic exercises.
  • Assessed patient needs and delivered interventions based on evaluation findings.
  • Reported changes in patient conditions promptly to supervising therapists.
  • Instructed patients on proper use of assistive devices, including wheelchairs and walkers.
  • Administered therapeutic modalities such as hot/cold packs and electrical stimulation.
  • Supported patients in adhering to prescribed exercise routines at home or facility.
  • Maintained confidentiality of sensitive patient information per HIPAA regulations.
  • Monitored vital signs, including blood pressure and oxygen saturation levels.

Barista

7 Brew Coffee
Walker
05.2024 - 10.2024
  • Ground beans for espresso shots according to individual customer specifications.
  • Adhered to health department regulations concerning sanitation standards.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Monitored inventory levels of supplies and restocked when necessary.

Customer Service Associate

JM Boutique
Denham Springs
06.2022 - 05.2024
  • Maintained up-to-date knowledge of current sales promotions and new product releases.
  • Developed relationships with key clients through consistent follow-up communication.
  • Resolved customer inquiries promptly via phone, email, and chat.
  • Handled cash register operations accurately during peak periods.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Demonstrated active listening skills to address customer questions and complaints.
  • Greeted customers to identify needs and provide tailored product recommendations.
  • Kept work area organized and well-stocked at all times.

Cashier

Carter's Supermarket
Walker
08.2020 - 07.2022
  • Accurately handled cash transactions during each shift.
  • Processed payments efficiently using cash registers and credit card machines.
  • Promptly addressed customer complaints while maintaining professionalism.
  • Assisted customers with product selection tailored to individual preferences.
  • Promoted special offers and discounts to drive sales growth.
  • Maintained store cleanliness and organization at all times.
  • Greeted customers upon arrival and responded effectively to inquiries.
  • Trained new employees on proper procedures for consistency.

Education

High School Diploma -

Walker High School
Walker, LA
05-2023

Some College (No Degree) - Nursing

River Parishes Community College
Gonzales, LA

Skills

  • Problem solving
  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Effective communication

Timeline

Rehabilitation Technician

Ochsner Therapy And Wellness
10.2024 - Current

Barista

7 Brew Coffee
05.2024 - 10.2024

Customer Service Associate

JM Boutique
06.2022 - 05.2024

Cashier

Carter's Supermarket
08.2020 - 07.2022

High School Diploma -

Walker High School

Some College (No Degree) - Nursing

River Parishes Community College

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Gracelynn Gisclair