Gracie Fitzgerald
Jonesboro
Summary
Dynamic and results-driven professional with a strong background in customer service at French Market Express. Proven ability to mentor teams and enhance productivity while maintaining a positive shopping environment. Skilled in time management and adept at resolving customer concerns with empathy, ensuring satisfaction and loyalty. I'm very hard working and enjoy helping people however I can.
Overview
3
3
years of professional experience
Work History
Head Cashier
French Market Express
08.2022 - 07.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Pizza Maker
Rick's Pizza
09.2020 - 05.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
High School Diploma -
Jena High School
Jena, LA05-2021
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Good communication
- Friendly
Timeline
Head Cashier
French Market Express
08.2022 - 07.2023
Pizza Maker
Rick's Pizza
09.2020 - 05.2021
High School Diploma -
Jena High School
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