Gregory Johnson
Baton Rouge
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inbound (Stocking)
Target
03.2025 - Current
- Executes detailed, accurate and efficient sorting operations, including unloading trucks and sorting merchandise.
- Operates power equipment to assist in unloading trucks, sorting and stocking merchandise.
- Aids in stocking, backstocking and zoning products on the sales floor.
- Provides excellent customer service by engaging with guests to address their needs, solve issues and ensure they have a pleasant shopping experience.
- Supports guest services. which includes back-up cashier, order pickup and drive up.
Commercial Sales Manager
AutoZone
07.2024 - 02.2025
- Developed strong relationships with commercial customers, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
- Motivated team to meet and exceed sales goals.
- Ensured efficient delivery of products by maintaining the appropriate documentation, planning delivery routes and managing drivers.
Commercial Delivery Driver
AutoZone
11.2023 - 07.2024
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Provided exceptional customer service during deliveries, fostering positive relationships with clients while representing the company professionally.
- Maintained strong working knowledge of product inventory allowing for quick adjustments if shortages or overages occurred during deliveries.
- Trained new drivers on company protocols, safety procedures, and effective route planning techniques for seamless integration into the team.
- Increased overall safety by strictly adhering to traffic laws and company policies at all times.
Certified Trainer
LIT Pizza
05.2022 - 08.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided excellent customer service ensuring complete customer satisfaction.
- Operated cash registered and successfully processed cash and credit transactions accurately.
- Collaborated effectively as a team member in a fast-paced environment to deliver and maintain high quality product and standards.
Student Intern
STAR Services
09.2022 - 05.2023
- Assisted in installing, maintaining and repairing ventilation and air conditioning systems and equipment.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing school and assignments while consistently meeting deadlines during the internship period.
Education
High School Diploma -
Liberty Magnet High School
Baton Rouge, LA05-2023
Skills
- Collaborative Teamwork
- Customer service
- Adaptable Problem Solver
- Proficient in Task Management
- Organization and time management
- Maintains Focus in High-Stress Situations
Certification
Transportation Worker Identification Credential (TWIC)
Timeline
Inbound (Stocking)
Target
03.2025 - Current
Commercial Sales Manager
AutoZone
07.2024 - 02.2025
Commercial Delivery Driver
AutoZone
11.2023 - 07.2024
Student Intern
STAR Services
09.2022 - 05.2023
Certified Trainer
LIT Pizza
05.2022 - 08.2023
High School Diploma -
Liberty Magnet High School
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