I am also a local musician
Gregory Richard
Lake Charles,LA
Summary
Dynamic Service Center Manager at FedEx Freight with a proven track record in operational excellence and staff development. Expert in resolving customer issues, enhancing loyalty, and fostering a positive work culture. Skilled in safety protocols and leadership, driving team performance through effective coaching and communication.
Overview
28
28
years of professional experience
Work History
Service Center Manager
FedEx Freight
07.1997 - Current
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Promoted a positive work culture by fostering open communication channels among team members.
- Presented budgets and performance reports to corporate offices.
Education
Bachelor of Science - Organizational Leadership
University of Memphis
Memphis, TN05-2027
Skills
- Safety trained
- Leadership trained
- Staff training and development
- Operational excellence
Interests
Timeline
Service Center Manager
FedEx Freight
07.1997 - Current
Bachelor of Science - Organizational Leadership
University of Memphis
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