Greta Zimmerman

Manager/Cashier

Beauty Mart

03.1992 - 05.2025

Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Helped customers complete purchases, locate items, and join reward programs.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Educated employees on register use, merchandising, and customer service.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Facilitated and logged store opening, closing, and shift changes.
Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
Maintained stock to meet expected customer demand.
Oversaw implementation of new POS system, enhancing transaction efficiency.
Assisted in inventory management, ensuring product availability and accurate pricing for customers.
Conducted daily sales reports to track performance and identify areas for improvement.
Managed cash drawer accuracy and security, minimizing discrepancies through meticulous cash handling and record-keeping.
Quickly and accurately counted drawers at start and end of each shift.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.