Gretchan Blanchard

• I worked as a Shipping Confirmer, Monday through Friday, and on some holidays, we worked on many Saturdays. The hours were from 4:30 until 10 or 11 at night, depending on when all of the work/orders got packaged and shipped out, which would decide what time we clocked out. Some weeks, I would work 28-36 hours and did this job for almost 3 years.
• Some days, I would get called in an hour or two hours early. My responsibility was to scan, group, and confirm customer orders to be shipped. I worked in a fast-paced environment and needed to maintain a high level of accuracy. I received and processed orders in the inventory management system.

Key Responsibilities:

• Scan bar codes on products, and sort product lines into bins.
• Confirm and pack the customer order.
• Maintain required accuracy while working at a fast pace.
• Complete computer-based training periodically.

• Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
• Handled payment and bill processing, change giving and payment collecting for guests.
• Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
• Cleaned bathrooms, equipment, and workout area.
• Made sure guests were taken care of, fitness classes ran on schedule, and followed health and food guidelines.
• Answered customer telephone calls promptly and appropriately handled needs.