Gwandella Johnson
Baton Rouge
Summary
Detail-oriented HRIS Specialist with a strong focus on compliance reporting and benefits administration. Proven ability to manage employee records and resolve discrepancies efficiently.
Overview
27
27
years of professional experience
Work History
HRIS Specialist Benefits
BREC Recreation & Park Commission for the Parish
Baton Rouge
08.2023 - Current
- Ensured accuracy and accessibility of employee records within HRIS.
- Administered employee benefits programs and managed enrollment processes.
- Provided guidance on benefits options to employees and addressed inquiries.
- Assisted in the development of communication materials regarding benefits changes.
- Maintained accurate records of employee benefit enrollments and changes.
- Resolved issues related to claims processing and benefit discrepancies efficiently.
- Assisted employees with enrolling in benefit plans and explained plan options.
- Processed benefit enrollment forms, changes, and terminations.
- Conducted new hire orientations to explain benefits packages.
- Verified accuracy of benefits invoices and resolved discrepancies with vendors.
- Collaborated with payroll staff to maintain accurate HRIS benefit-related data.
- Conduct exit interviews.
- Enroll retirees into the Medicare Advantage retirement insurance.
- Managed processing of COBRA elections and benefits for employees after termination.
Human Resources Manager
Youth Empowerment Solutions, LLC
Baton Rouge
01.2019 - 02.2023
- Managed daily operations of small behavioral health care agency and staff.
- Submitted insurance billing, and coding and tracked reimbursement of payments.
- Cultivated strong relationships with health care vendors, stakeholders, and leaders in the behavioral health industry to enhance service delivery.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Collaborated with team leaders on quality audits.
- Managed recruitment processes, including job postings and candidate screenings.
- Maintained HR policies and procedures in alignment with company goals.
- Partnered with leadership to integrate human resources practices with organizational objectives, ensuring alignment with strategic goals.
- Identified, screened and interviewed potential employees.
Human Resources Coordinator
General Health Systems
Baton Rouge
04.1999 - 01.2020
- Addressed employee inquiries on benefits, payroll, and company policies to provide clear guidance and support.
- Maintained employee records in HRIS systems for compliance and reporting.
- Coordinated contract employee onboarding, including orientation sessions and documentation management.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Coordinated responses to unemployment claims and represented the organization in hearings to uphold compliance and protect interests.
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
- Processed all salary changes stemming from market equity, promotions and pay adjustments.
- Supervised daily activities of volunteers and students to foster collaboration and achieve program objectives.
Education
Master of Science - Leadership And Human Resources Development
Louisiana State University
Baton Rouge, LA12-2019
Bachelor of Science - Business Management
Southern University And A&M College
Baton Rouge, LA05-2017
Associate of Arts - Liberal Arts And General Studies
Baton Rouge Community College
Baton Rouge, LA05-2009
Skills
- HRIS management
- Benefits administration
- Data integrity
- System implementation
- Compliance reporting
- Benefits communication
- Employee relations
Timeline
HRIS Specialist Benefits
BREC Recreation & Park Commission for the Parish
08.2023 - Current
Human Resources Manager
Youth Empowerment Solutions, LLC
01.2019 - 02.2023
Human Resources Coordinator
General Health Systems
04.1999 - 01.2020
Master of Science - Leadership And Human Resources Development
Louisiana State University
Bachelor of Science - Business Management
Southern University And A&M College
Associate of Arts - Liberal Arts And General Studies
Baton Rouge Community College