- I enjoy helping others and giving back to the community
- Supporting STEM education initiatives and mentorship programs
- Cooking
- DIY and Home Improvement
- Youth Development Programs
- Gardening
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering at community kitchens and food-related charities
- Volunteering
Gwendolyn Lyons
Zachary
Summary
Position as a Paraprofessional.
An organized and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
41
41
years of professional experience
Work History
Parparfessional
City of Baker School System
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
K-8 Substitute Teacher
City Of Baker School Board
10.2018 - 07.2020
- Promoted literacy skills through targeted reading instruction and guided practice in writing techniques.
- Strengthened communication skills among students with group work assignments and class presentations.
- Assessed student progress regularly, providing constructive feedback and adjusting instructional approaches as needed for improved outcomes.
- Developed critical thinking abilities in students through problem-solving activities across various subject areas.
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Quality Control Analyst
Blue Cross Blue Shield of Louisiana
12.1984 - 07.2017
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Achieved shorter lead times by optimizing workflow processes, resulting in faster delivery times for customers.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Developed and maintained quality assurance procedure documentation.
- Reported problems and concerns to management.
- Recorded findings of the inspection process, collaborating with the quality team to implement corrective actions.
- Recorded and organized test data for report generation and analysis.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
Education
Bachelor of Science - Accounting
Southern University And A&M College
Baton Rouge, LA05-1980
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Decision-making
- Problem resolution
- Critical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 15 staff members.
- Achieved audit results by completing and reviewing claims and benefits with accuracy and efficiency.
Affiliations
- Zeta Phi Beta
- Toastmasters of America
- Girl Scouts of America
- Mount Zion Baptist Church Youth and Young Adult Director
Interests
Timeline
Parparfessional
City of Baker School System
08.2021 - Current
K-8 Substitute Teacher
City Of Baker School Board
10.2018 - 07.2020
Quality Control Analyst
Blue Cross Blue Shield of Louisiana
12.1984 - 07.2017
Bachelor of Science - Accounting
Southern University And A&M College
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