Haley Machen
Doyline
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Bienville Community Health Center
Ringgold, LA
04.2023 - Current
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Brookshires Pharmacy
Shreveport, LA
05.2021 - 04.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Pharmacy Technician
Louisiana Family Medicine Clinic
Bossier City, LA
02.2020 - 10.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
Education
Certificate - Pharmacy Technician
Bossier Parish Community College
Bossier City, LA12.2019
High School Diploma -
Doyline High School
Doyline, LA05.2017
Skills
Prescription Interpretation
- Workflow Optimization
- Interpreting and Processing Medication Orders
- Wholesale Ordering
- Pharmaceutical Calculations
- Patient Profile Setup
- Prescription Filling and Labeling
- Receiving incoming supplies
- Insurance Claim Processing Software
Certification
Louisiana Board of Pharmacy - CPT.015484
Timeline
Pharmacy Technician
Bienville Community Health Center
04.2023 - Current
Pharmacy Technician
Brookshires Pharmacy
05.2021 - 04.2023
Pharmacy Technician
Louisiana Family Medicine Clinic
02.2020 - 10.2020
Certificate - Pharmacy Technician
Bossier Parish Community College
High School Diploma -
Doyline High School