Hannah Capello
City Wings
Livingston
3
years of professional experience
Reliable and adaptable professional with experience in customer-facing roles. Known for strong teamwork and punctuality, contributing to improved workflow and positive experiences. Eager to leverage skills in a dynamic environment.
Work History
Team Member
2 Months- Responded promptly to customer inquiries and feedback for satisfaction improvement.
- Prepared food items according to company standards and safety guidelines.
- Assisted in training new staff on operational procedures.
- Restocked supplies to maintain inventory levels.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payments for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Babysitter
3 Months- Supervised children in daily activities, ensuring safety and engagement.
- Prepared meals.
- Managed schedules for doctor's appointments, pickups, and extracurricular activities.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Team Member
9 Months- Delivered exceptional customer service in high-volume environments.
- Operated point-of-sale systems accurately and efficiently.
- Collaborated with team members to ensure effective workflow.
- Maintained cleanliness and organization of dining area and kitchen.
Host
5 Months- Managed reservation system, optimizing table turnover and guest satisfaction.
- Greeted and seated guests, ensuring smooth flow during peak hours.
- Coordinated with kitchen staff to relay special requests promptly and accurately.
- Assisted servers with menu knowledge, enhancing overall dining experience.
- Monitored dining area for cleanliness and organization, contributing to a welcoming atmosphere.
- Addressed customer inquiries and concerns with professionalism and efficiency.
Education
Associate of Arts - Pre Health
- Honor Graduate
- President's List first semester of 2024
- Dean's List second semester of 2025 and first and second semester of 2026.
- Linda and Marty Davidson Scholarship Recipient
- Softball scholarship
- 3.6 GPA
- Honoree of Phi Theta Kappa
High School Diploma
- Extracurricular Activities: Softball pitcher for all four years of high school.
- 3.8 GPA
- summa cum laude graduate
- Softball Scholarship Recipient
Skills
Customer service
Cash handling
Inventory management
Adherence to procedures
Sanitation practices
Computer skills
Teamwork and collaboration
Problem-solving
Timeline
Team Member
City Wings
05.2026 - CurrentRead More
Babysitter
Private Household
05.2025 - 08.2025Read More
Team Member
Chic-Fil-A
08.2023 - 05.2024Read More
Host
Just Wingin' It
02.2023 - 07.2023Read More
Meridian Community College
Associate of Arts from Pre Health
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Walker High School
High School Diploma
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