Hannah Johnson
New Orleans
Summary
Highly motivated registered nursing student committed to compassionate patient care and safety. Highly adaptable individual with over 10 years of customer service experience in a variety of settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Ochsner Healthcare
New Orleans, LA
02.2024 - Current
- Administered patient care, including vital sign monitoring and medication administration.
- Assisted healthcare providers with examinations, procedures, and patient education initiatives.
- Coordinated scheduling of patient appointments and managed electronic health records system efficiently.
- Streamlined office operations to enhance workflow and improve patient satisfaction scores.
Clerk
Canseco's
New Orleans, LA
11.2022 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records through regular stock assessments.
- Assisted in training new clerks on operational procedures and software usage.
- Improved checkout times by streamlining payment and bagging processes.
Pharmacy Technician
Walgreen's Pharmacy
New Orleans, LA
01.2020 - 12.2022
- Processed and filled prescriptions accurately to ensure patient safety and compliance with pharmacy regulations.
- Assisted pharmacists in medication therapy management by providing relevant patient information and drug utilization reviews.
- Maintained inventory levels, ensuring timely restocking of medications and minimizing shortages for optimal customer service.
- Trained new pharmacy technicians on operational procedures, enhancing team efficiency and maintaining high service standards.
Front End Associate
Taco Bell
Louisville, KY
11.2017 - 11.2019
- Delivered exceptional customer service, ensuring satisfaction and enhancing brand loyalty.
- Managed front counter operations, maintaining efficient workflow during peak hours.
- Trained new associates on operational procedures and customer interaction protocols.
- Collaborated with team members to optimize inventory management and stock levels.
Home Tutor
St Thomas West
Louisville, KY
06.2015 - 08.2016
- Developed customized lesson plans to meet individual student needs and learning styles.
- Facilitated engaging and interactive tutoring sessions to enhance student comprehension and retention.
- Monitored student progress through assessments and provided constructive feedback for improvement.
- Collaborated with parents to discuss student performance and strategies for academic success.
Education
High School Diploma -
RC Health
New Orleans, LA03-2023
GED -
Nunez Community College
Chalmette, LA10-2021
Technical Program -
Walgreens Pharmacy Technician Training Program
New Orleans, LA01-2021
Skills
- Collaboration and Teamwork
- Ethical Practice and Professionalism
- Infection Control
- Specimens Collection and Processing
- Patient Scheduling
- Empathy
- Patient Assessment
- Medication Administration
- EHR Proficiency and Medical Equipment Operation
Accomplishments
- Patient Care and Teamwork awards Ochsner 2025
- Traveled through Europe with Ballard Highschool Art Department (Louisville, KY)
- Named “Miss Broadway”- Hellgate School, Missoula MT
- 1st place in Hellgate School visual art contest, topic- “Diversity”
Certification
- Certified Clinical Medical Assistant
- Basic Life Support- American Heart Association
Timeline
Certified Medical Assistant
Ochsner Healthcare
02.2024 - Current
Clerk
Canseco's
11.2022 - 01.2024
Pharmacy Technician
Walgreen's Pharmacy
01.2020 - 12.2022
Front End Associate
Taco Bell
11.2017 - 11.2019
Home Tutor
St Thomas West
06.2015 - 08.2016
High School Diploma -
RC Health
GED -
Nunez Community College
Technical Program -
Walgreens Pharmacy Technician Training Program